Traffic is up, the basket is full, and the order never arrives.
Since 2005BUILDING COMMERCE BEFORE THE PLATFORMS EXISTED
Shall we chat?eCommerce development company
Checkout abandonment is the only metric that bills you twice.
You paid to bring them in and you paid to hold the stock. A shop that converts a point lower than it should is not losing sales in the abstract. It is losing them after every other cost has already been spent.
Catalogue, checkout, and the gap between them
- 01Weeks 1 to 3
Planning
Where the drop-off actually is, from your own data, plus the decision about platform: keep it, extend it, or leave it. We will say keep it when keeping it is right.
- 02Weeks 4 to 14
Implementation
The storefront, the integrations and the checkout, built and running on your real catalogue rather than on sample products.
- 03First eight weeks live
Support
Someone watching the first peak with you, because the first peak is when you find out what the load test did not.
What an eCommerce engagement includes, and what it does not
In
- Analytics review of where orders are lost
- Storefront design and build
- Payment, tax and shipping integration
- Catalogue, stock and order sync with your systems
- Performance work for peak traffic
- Eight weeks of support after going live
Out
- Product photography and catalogue copy
- Paid search, social or email marketing
- Warehouse and fulfilment operations
- Customer service tooling
- Marketplace listings on Amazon and the rest
What you are signing up to
- Typical duration
- Fourteen to sixteen weeks to live, plus eight weeks of support.
- Who you work with
- Product leadOwns the scope and the launch plan, including what happens if the date slips.
- DesignerCatalogue, product page and checkout, designed against your real products.
- Two to three engineersStorefront, integrations and the performance work.
- What we need from you
- A real catalogue export in week one, not a sample
- Access to your payment and shipping accounts
- Whoever owns stock, so the integration is agreed rather than assumed
- How pricing works
- Fixed against the scope after planning. Integrations are priced separately, because their cost belongs to the other system rather than to ours.
Our eCommerce Development Process
Planning
After getting your eCommerce website development requirement, we discuss your project details with our technical analysts to understand your audience and build a well-defined buyer persona. Once done, our skilled eCommerce developer London help you choose the right development platform for your project.
Implementation
Our dedicated eCommerce developers draw a complete development roadmap for your project and implement it with the right themes in this stage. After that, we start developing eCommerce website for the convenience of your shoppers. If needed, we enhance it and deploy it into the store.
Support
Once your app is deployed and need the optimisation of an e-commerce store or website, we provide complete support & maintenance to your product. We start troubleshooting it until all bugs and errors are fixed.
Asked on real calls.
Usually not. Most of what looks like a platform problem is a checkout problem, and we will tell you which one you have in planning rather than after a migration.
Yes, and we would rather. Replacing a stock system during a storefront build is two risks stacked on one launch date.
It is in the plan. We do not launch a shop in the four weeks before its biggest trading period, and we will push back if that is the date on the table.
You do. Standard stack, documented, and buildable by another team.
Often, yes. It is the cheaper answer and it is the one we recommend more than half the time.